Jason Mandula

Assistant Director of member & Guest Services at Cleveland State University

Mr. Mandula is the Assistant Director of Member and Guest Services at Cleveland State University, and directly oversees pro shop and customer service desk operations that includes staffing, membership sales, program registration, customer service, inventory, equipment issue, and access control. Beginning as a Rec Attendant, Jason worked his way up from an undergraduate student to the Graduate Supervisor of Marketing & Membership. Upon completion of his Master’s degree, Jason became the Member & Guest Services Coordinator, responsible for overseeing the daily operations of both the Customer Service Desk and Pro Shop. Jason was recently promoted to the Assistant Director – Member & Guest Services, which allows for further cross-campus collaboration. Jason’s favorite part of the job is interaction with patrons and empowering his student staff to further their professional development in order to prepare them for after graduation. He views the Rec Center as an open and cohesive environment that allows employees to work together as well as cater to a diverse population of students, faculty/staff, and community members. Outside of the Rec Center, you can typically find Jason cooking, reading, and traveling.
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B.A. History (Cleveland State University)

Ohio Recreational Sports Association

Adult and Child First Aid/CPR/AED Instructor – American Red Cross